The software allows you to have two assets that have the same Asset Type to also have the same serial number. This option is disabled, or turned off, by default. This option covers the possibility that a generic Asset Type that is not make- and model-specific might have to support Assets which coincidentally have the same serial number from two different manufacturers.
You can enable this option by following the instructions below:
1.From the Main screen, click Administration > Options. The Options screen appears.
2.On the Options screen, highlight Allow Duplicate Serial Numbers.
3.Enable the option by clicking the Yes check box.
4.Click OK to save the options you've changed and to close the Options screen.